Learning Program Manager

What you will do:

• Conducts thorough needs analyses for new learning solutions to address Wizard’s skill/capability gaps to promote internal development. 
• Uses a range of instructional design and adult learning principles when creating and developing learning. 
• Designs and develops learning solutions in a variety of media (i.e. classroom, virtual learning, eLearning, blended learning, etc.), including production of all course materials and other materials such as job aids, web pages/sites, videos, etc. 
• Works with subject matter experts to identify the most important information for learner to know in each solution. 
• Writes learning objectives, produces training outlines, and writes storyboard content. 
• Develops solutions using Rise, Captivate, or other learning technologies. 
• Proactively learns new learning technologies, adult learning methods, or related tools and technologies. 
• Creates and analyzes surveys to assess the effectiveness of learning programs; adjusts training materials as needed to address changes in policy and business conditions. 
• Co-facilitates Wiz onboarding.  
• The Learning Program Manager/Instructional Designer manages the Learning Management System (LMS) and other technology in support of the Talent Development function and is responsible for the overall administration of Wiz global training programs. 
• Conducts/manages necessary administrative activities to support learning, including scheduling sessions, booking rooms, ordering supplies, etc. 
• Manages multiple learning projects and keeps stakeholders informed throughout the decision and approval process. 
• Partners with other enablement teams and the broader talent Development team to design programs and provide resources for Wizards to develop their careers and fill skill gaps. 
• Sources, develops, and effectively manages relationships with appropriate vendors. 

What you will bring:

• 3-5 years experience performing all aspects of employee learning and development, including instructional design, delivery, and facilitation.  
• Camtasia, Captivate, and Articulate 360 experience & working knowledge preferred 
• Strong virtual and in-person facilitation skills, with the demonstrated ability to engage and manage a classroom of adult learners with differing needs and abilities 
• Demonstrated ability to successfully develop and deliver training programs utilizing skills in instructional design, program design, and training technologies. 
• Strong work ethic; organized, self-sufficient, motivated; able to work independently and hold oneself accountable for designing and developing learning programs 
• Strong project management skills; able to manage multiple individual projects simultaneously. 
• Strong relationship management skills; able to collaborate with and interact effectively across multiple stakeholders. 
• Strong written and oral communication skills.